Terms & Conditions

Copyright statement

The contents of this website (including all website designs, text, graphics, the selection and arrangement thereof and all software compilations, underlying source code, software and all other material) are copyright The Better Buildings Partnership or its content and technology providers except insofar as individually stated on particular materials or items.

You may view the site and download any part of it to a personal computer (or other device which is capable of accessing the Internet) for personal viewing and private purposes only but you are not permitted without our permission (a) to store it or any part of it other than for the purposes set out in this paragraph (b) print out copies except for your own viewing for private purposes or for the purposes of your business (other than re-publishing such material for commercial purposes) or (c) reproduce, copy or transmit it (or any part of it) in any other way for any purpose or in any other medium. You are also not entitled to alter the content in any way.

© BBP All rights reserved.

By accessing this site, you signify your agreement with and understanding of the following terms of use and legal restrictions pertaining to both this site and the material in it.

Trademarks & Logos

The Better Building Partnership (referred to as "BBP", "we", "us" or "our" herein) owns and maintains this site. All rights reserved. Other product and company names mentioned on this website may be the trademarks or registered trademarks of their respective owners.

Content

All of the content featured or displayed on this site including but not limited to text, graphics, photographs, images, moving images, sound, illustrations and software are owned by the BBP, its licensors and its content providers, unless otherwise stated.

Permission is granted to electronically copy and to print hard copy portions of this website. Any other use of materials on this website including reproduction for purposes other than those noted above, modification, distribution, or republication without the prior written permission of the BBP is strictly prohibited.

1. Why we require your information

BBP provides a variety of on-line material, including information about BBP products and services, business information and publicity. The BBP collects personally identifiable information when you register with us and use our services. We ask you for personal data only when it is needed to provide goods or services you have enquired about or asked us to provide or to respond to your request for information. You do not need to provide us with personal data simply to browse our site. The BBP uses this information in order to customise the content you see on our pages, to fulfil your request for certain products and services, to communicate with you generally and to contact you about special offers, promotions or new events and services.

2. What information do we collect?

We will collect information from you in the following circumstances:

Promotions and Events

Personal data is required in order to keep you informed of developments including new or existing activities, guidance services and facilities, promotions, conferences, seminars and training offerings. Where we offer on-line registration in particular cases we will obtain certain information about you such as your contact details and billing information in order to process your registration and to follow up such registrations.

Free Software Download

When you download software from us we may request your contact information in order to process your order.

Subscriptions and Newsletters

Users of our website can register for a number of e-mail newsletters and news updates. This service is entirely optional and you may unsubscribe at any time by contacting the BBP.

Contest and Surveys

From time to time we may offer users the option of participating in contests or surveys. Participation is entirely optional. Any information you provide during the course of a contest or research will be used to improve facilities and services or award prizes. Additional terms and conditions may apply to contests, which will be notified to prospective applicants.

Optional Information

We may request optional information from you on our registration forms. We request this optional information so that we may serve you better (e.g. to provide more tailored products and services to you) and so that we may understand our users better (e.g. through internal research, data analysis, market research and product research). If we request this additional information from you we will identify it as optional.

Information from Other Sources

In our normal course of business, The BBP supplements the contact information provided by our users with information from third party marketing firms. We use this additional information e.g. demographic and census information to help us to serve you better by, for example, targeting some of our offers, promotions, services and other events to you.

Job Opportunities

We advertise details of job opportunities with BBP on our website. If you apply for one of the available positions you are required to provide us with contact details in order that we can get in touch with you. These details, together with the contents of your application form, will be treated as confidential and will only be used for the purposes of considering you for a particular position.

Use of Web Beacons

BBP Web pages may contain electronic images known as Web beacons (sometimes called single-pixel gifs) which allows the BBP to count users who have visited those pages and to deliver co-branded services. Web beacons are not used to access your personally identifiable information on the BBP site. They are a technique we use to compile aggregated statistics about the BBP website usage. Web beacons collect only a limited set of information including a cookie number, time and date of a page view and a description of the page on which the Web beacon resides.

Website Usage Data

With or without cookies, our website keeps track of usage data, such as the source address that the page request is coming from i.e. your IP address, domain name, date and time of the page request, the referring website (if any) and other parameters in the URL e.g. search criteria. We use this data to better understand website usage so we know what areas of our website users prefer. This information is stored in log files and is used for aggregated and statistical reporting but is not attributed to you as an individual.

Security

We recognise industry standards and employ security safeguards to protect information from unauthorised access and misuse. We use the most accurate and current information you provide in order to process your request. Furthermore, whenever you transmit sensitive information such as billing or credit card information to us through our website we provide you access to our secure server that allows encryption across the Internet.

User Submissions

Please do not post confidential or proprietary information to our website. Any material, information or any other communication you transmit or post to our website (other than your personal information) will be considered non-confidential and non-proprietary unless we are advised to the contrary and we will have no liability for it. BBP and its designees (including the local enterprise companies) will be free to copy, disclose, distribute, incorporate and otherwise use the communications in all data, images, sound, text and other things embodied therein for any and all commercial or non-commercial purposes. Users of our website are prohibited from posting or transmitting to or from this site any unlawful, threatening, libellous, defamatory, obscene, pornographic or other material that would violate any law.

3. What information do we share?

There are times when we are required to share the information we garner about you with other parties. We do not sell or rent this information to others but will send personally identifiable information about you to other companies or people in the following situations:

Agents

The LDA will share your information with professional advisors, strategic partners, survey and research organisations, the Greater London Authority Group and local enterprise companies and other individuals and organisations whom we employ to perform functions in certain situations on our behalf. Examples of these functions include delivering packages, sending postal mail, faxes and e-mail, providing marketing assistance in data analysis, handling credit card transactions, fulfilling orders, providing services (including but not limited to careers and employment services) and following up on enquiries (including by phone, e-mail, post or fax). These agents have access to the personal information required in order to perform their functions but may not use it for any other purpose. This may also in certain circumstances involve the transfer of your information abroad.

Compliance with law

We will release personal information where we are required to by law or by the regulations and other rules (including auditing requirements) to which we are subject. We may also exchange information with other companies and organisations for fraud protection and credit risk reduction.

Consent

Other than in the above situations you will receive notice from us when your personal information might go to third parties and you will have the opportunity to decide not to share that information.

4. Changes to Privacy Policy

We may edit this policy from time to time. If we make any substantial changes we will notify you by posting a prominent announcement on our web pages.

5. Questions or suggestions

If you have any questions or suggestions regarding this policy, have any concerns about the practices of our websites or believe we are not properly adhering to our privacy policy please contact the LDFA's Communications Team. Should you at any time wish us to remove your personal details from our database please contact us in writing or by e-mail.

6. Your Rights

You have the right to ask for a copy of the information held by us in our records in return for which we may charge a small fee. You also have the right to require us to correct any inaccuracies in your information.

Disclaimer

The Better Buildings Partnership and the hosts of this site, accept no responsibility for and exclude all liability in connection with browsing this site, use of information on this site and downloading any material from it, including but not limited to, any liability for errors, inaccuracies, omissions or misleading or defamatory statements.

Whilst we hope you find the contents of this website interesting and informative, the contents are for general information only. We believe the contents to be true and accurate as at the date of writing but can give no assurances or warranties regarding the accuracy, currency or applicability of any of the contents in relation to specific situations and particular circumstances. As such, the contents should not be relied upon and professional advice should be taken in specific cases. In addition, none of the content of this website will form any part of any contract between us or constitutes an offer by us. Specific disclaimers may apply in addition to certain content or parts of the site.

The BBP does not want to receive confidential or proprietary information from you through our website. Any material, information or other communication you may transmit or post to the website other than your personal information will be considered non-confidential and non proprietary. The BBP and its designees will be free to copy, disclose, distribute, incorporate or otherwise use the communications in all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes. You are prohibited from posting or transmitting to or from the site any unlawful, threatening, libellous, defamatory, obscene, pornographic or other material that would violate any law.

Information may be changed or updated without notice. The BBP may also make improvements and/or changes in the products and/or services and programmes described in this information at any time without notice.

Links made to other sites are made at your own risk and the BBP accepts no liability for any linked sites. When you access a non-BBP website, even one that might contain the BBP logo, please understand that it is independent from BBP and BBPhas no control over the content of that website. Further, a link to a non-BBP website does not mean that BBP endorses or accepts any responsibility for the content or the use of such website. Users must take their own precautions to ensure what is selected for use is free of such items as viruses, worms, Trojan horses and other items of a destructive nature.

As our websites often provide links to third party websites, such as those of our business partners and on-line advisers, users should review their respective privacy policies to learn more about, what, why and how they collect and use personally identifiable information.

TO THE FULLEST EXTENT PERMITTED AT LAW THE SERVICE AND MATERIALS ON THIS WEBSITE ARE PROVIDED "AS IS" AND THE LDA AND THE HOSTS OF THIS SITE EXPRESSLY MAKE NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND TO THE EXTENT PERMITTED BY LAW INCLUDING BUT NOT LIMITED TO WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE SERVICE OR ANY MATERIALS. EXCEPT IN RESPECT OF DEATH OR PERSONAL INJURY ARISING FROM NEGLIGENCE, THE LDA AND THE HOSTS OF THIS SITE HEREBY EXCLUDE LIABILITY FOR ANY CLAIMS, LOSSES, DEMANDS OR DAMAGES OF ANY KIND WHATSOEVER WITH RESPECT TO ANY INFORMATION AND/OR SERVICES PROVIDED ON OUR WEBSITE INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL LOSS OR DAMAGES, COMPENSATORY DAMAGES OR LOSS OF PROFITS OR DATA WHETHER BASED ON A BREACH OF CONTRACT OR WARRANTY, DELICT OR TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE.

IN ADDITION, THE BBP DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEB SITE IS ACCURATE, COMPLETE OR CURRENT.

Except as specifically stated on this website, to the fullest extent permitted at law, neither the BBP nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, the BBP does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of the BBP directors, employees or other representatives.